Communication world has undergone a drastic change. Gone are those
days when business owners used to make high priced calls with just one or two
features. VoIP is the present day technology that has replaced conventional
calling to an extent. VoIP stands for Voice over Internet Protocol that
facilitates users to make calls via internet. Taking internet has added
versatile feature to calling as you can experience the same with your PC or
phone. All you need to have is a software installed in your PC or Iphone.
Calling from phone makes it easier for you to experience call at any place.
Direct inward calling is one of such features that many companies
offer. DID
management softswitch allows subscribers to connect with multiple
terminal within a network without having to buy dedicated lines for different
terminals. Limited number of lines are sufficient for the flexible and
simultaneous communication. DID management services provided by the company
include virtual number routing, virtual number allocation, high speed internet
connection, softswitch setup and billing. DID module is useful for VoIP service
providers to create both inbound and calling card DID. Internet has emerged out
to be a great money saver for the commuters in making international calls.
Cloud
telephony is another term that refers to the voice services and has
introduced as a replacement for conventional PBX that is outdated now. VoIP has
replaced PBX and today its is used by masses to make long distance and
international calls easier and cheap. Hunting is another features that searches
for the required line and connects to it. Hunting is beneficial for a company
with large clientele as with such a great number of clients, one needs to have
that number of lines which is not practical. Hunting is the process that
facilitates users in dialing just one number and the call automatically gets
transferred.
Call forwarding is also beneficial as sometimes the lines remain
busy for hours. Call forwarding feature forwards the call to another group if
one group is busy. Caller ID is another feature that reveals callers
information that facilitates in avoiding fake calls and receive calls only from
true callers. Moreover, some companies also provide T1 circuit that can be
carried up to 24 lines. It works in combination with direct inward calling.
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