Thursday, 7 January 2016

Avail multiple calling options with VoIP



Communication world has undergone a drastic change. Gone are those days when business owners used to make high priced calls with just one or two features. VoIP is the present day technology that has replaced conventional calling to an extent. VoIP stands for Voice over Internet Protocol that facilitates users to make calls via internet. Taking internet has added versatile feature to calling as you can experience the same with your PC or phone. All you need to have is a software installed in your PC or Iphone. Calling from phone makes it easier for you to experience call at any place. 


Direct inward calling is one of such features that many companies offer. DID management softswitch allows subscribers to connect with multiple terminal within a network without having to buy dedicated lines for different terminals. Limited number of lines are sufficient for the flexible and simultaneous communication. DID management services provided by the company include virtual number routing, virtual number allocation, high speed internet connection, softswitch setup and billing. DID module is useful for VoIP service providers to create both inbound and calling card DID. Internet has emerged out to be a great money saver for the commuters in making international calls.

Cloud telephony is another term that refers to the voice services and has introduced as a replacement for conventional PBX that is outdated now. VoIP has replaced PBX and today its is used by masses to make long distance and international calls easier and cheap. Hunting is another features that searches for the required line and connects to it. Hunting is beneficial for a company with large clientele as with such a great number of clients, one needs to have that number of lines which is not practical. Hunting is the process that facilitates users in dialing just one number and the call automatically gets transferred.

Call forwarding is also beneficial as sometimes the lines remain busy for hours. Call forwarding feature forwards the call to another group if one group is busy. Caller ID is another feature that reveals callers information that facilitates in avoiding fake calls and receive calls only from true callers. Moreover, some companies also provide T1 circuit that can be carried up to 24 lines. It works in combination with direct inward calling.      

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